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Terms and conditions


Welcome to the online store www.govoip.gr

The Online Store www.govoip.gr specializes in selling electronic products via the internet. Based in Glyfada in D.Gounari Street 37 and legally represented by PERRAKIS EMMANUEL with TIN 116283411. The terms will be accepted with the use of the shop located at the electronic www.govoip.gr address. Each user who uses the services of the shop automatically considers and accepts the terms of use, otherwise must refrain from using it and from any transaction with it. The company reserves the right to amend and revise the terms and conditions of trade whenever it deems necessary.

Terms of use

Before you enter the online store and browse our website, we invite you to consult the terms and conditions, and make sure that you have understood them and that you fully agree with them wholeheartedly.

1. Terms of the contract

The www.govoip.gr reserves the right to unilaterally amend or update these terms and conditions of transactions made through the online store, according to its needs. The www.govoip.gr undertakes to inform users of any changes  through the website of this online store.

2. Information and Products

The www.govoip.gr committed to quality, completeness and accuracy of the information listed on the website www.govoip.gr both as to the exact details and those supplied by the electronic shop, service.

Since the characteristics of products may change by manufacturers without information on the exact specifications of the products shown to our site you should always refer to the respective websites of product manufacturers. These descriptions (at the manufacturers websites) always outweigh the descriptions on our site.

On your computer screen some products may appear slightly different
in size, color and texture in relation to reality.

Our company is committed to the validity of the information for each product which has been posted on www.govoip.gr website. Is not responsible and is not bound to errors that can not be predicted or due to an error in the recording of electronic data in the online store or from site outages due to force majeure.

3. Limitation of Liability

The www.govoip.gr is not be considered liable to users for any damages resulting from the execution or not of their order. Also reserved time delivery of goods in cases of force majeure. Product availability is indicative. The online store cannot provide any guarantee on the availability of products, but ensure that timely information on final consumers of their unavailability. The online store provides the content (eg information, names, photographs, illustrations), products and services available through the website "just as is". In any case, the online store is not responsible for any legal or civil and / or criminal claims, nor for any damages which, without limitation, alternatively and / or cumulative form of loss of profits, data, lost profits, compensation, etc. from site visitors or others on grounds related to the operation or not and / or use of the website and / or inability to provide services and / or information available from this and / or any unauthorized third party interventions in products and / or services and / or information available through it.

4. Copyright

This site is the official online store www.govoip.gr. All website content, including images, graphics, photographs, texts, services and products are property of www.govoip.gr and protected by the relevant provisions of Greek law, European law and international conventions. Any copying, analog / digital recording and mechanical reproduction, distribution, transport, transhipment, processing, resale, create derivative works, or misleading the public about the real provider of the website content. Any reproduction, republication, uploading, posting, or transmission or any other use of content in any manner or means, for commercial or other purposes is permitted only with prior written permission of www.govoip.gr or any other legitimate holder of those copyrights. The names, images, logos and distinctive features representing www.govoip.gr and / or electronic and / or third parties contracted with them and the products or services are proprietary marks and trademarks of www.govoip .gr and / or more third parties and are protected by Greek, European and international trademark laws, and industrial and intellectual property. In any case, the appearance and report www.govoip.gr website and the online store should in no way be construed as a transfer or license or right to use.

5. User Responsibility

Users are responsible for product selection and suitability. Users are responsible for the correct entry of the data in the website order form. Users accept that they will not use e-shop for sending, publishing, transmitting content to other ways that are unlawful, harmful, threatening, abusive, harassing, libelous, defamatory, vulgar, obscene, libelous.

Protection of Personal Data (Law 2472/1997)

Your www.govoip.gr informs you that, for better and more complete service through the services we offer in our portal process your personal data, according to Law. 2472/1997 and the relevant amendments and in accordance with the following Guidelines:

  • You give us only the necessary information relating to market smooth completion.
  • Everyday we try to exclude any incident that would betray the trust us. Therefore, transactions made through the online store, we ask only information necessary to ship your order with accuracy and consistency in your area, but also to personalize and improve your convenience.

The information we ask you:

Personal data: Any visitor can browse the www.govoip.gr without giving any personal information. We will need personal data (your e-mail, a user name and a password) when you proceed to order products.

Information concerning products market: The necessary data for each transaction is your name, ID number (to make sure of identification with your credit card after you select to purchase credit), a fixed phone, address (street, city, zip code), order shipping address and document type (receipt, invoice).

Document data: If you issue an invoice we need the company name, TIN and address of the headquarters.

The information we collect from visits and market your www.govoip.gr:

To be able to offer personalized service, most companies use alphanumeric identification files, called cookies. The session cookies used only to recognize that you enter the site, so you do not have to request your password on all pages containing transaction data. These erased immediately after leaving the site. Cookies do not cause damage to computer users and the files kept on them while at each exit from the site is automatically deleted.

Learn more about cookies in www.cookiecentral.com

We use the data you entrust us to facilitate your purchases in the following ways:

  • To join in www.govoip.gr. As a member you have access to your past and current orders. Also get updates for your interest products.
  • To deliver to your site orders you give online.
  • To be able to confirm your orders.
  • To be able to answer possible questions and your research.

In no way distribute your personal information to third parties (Article 11 n. 2472/1997)

In no event do not sell or rent your personal information to third parties. These data are used exclusively by the www.govoip.gr to continually improve your convenience. If you see that the future to share any of your information with any third party can greatly benefit your purchases will be made only after your approval.

An exception to this commitment is the event that the specific information requested by court order from organs of the Law.

How www.govoip.gr secures your personal information?

To ensure the protection of your personal data, www.govoip.gr uses SSL technology (Secure Socket Layer). SSL is the most reliable technology for secure transactions over the Internet, worldwide. With this technology, any information you provide in our site is coded before being transmitted and then investigates the authenticity of the message and the server.

In this process, www.govoip.gr has no involvement and sensitive data of your credit / debit card and are not stored in the system.

If the buyer making the transaction is not the same person as the owner of the credit card, the www.govoip.gr not responsible and has no obligation to refund.


The guarantees all products provided by their respective manufacturers or importers and duration indicated on the page of the characteristics of each product.


The links in this area are not under the control of www.govoip.gr and the Company assumes no responsibility for the contents, changes or how to update them.


The www.govoip.gr enables users to choose informing on new products available on the market and other offers, paying etc.. By sending advertising - informational messages to electronic or postal address or by telephone . The www.govoip.gr will not overuse the above service if users request the termination.

Applicable law - Jurisdiction Courts

The www.govoip.gr reserves the right to modify or update the terms and conditions of the transaction. All transactions made through www.govoip.gr governed by the International and European law that regulates issues relating to electronic commerce as well as the Law on Consumer Protection (N. 2251/1994) regulating matters relating to sales from distance.

Exclusively competent courts for any dispute that may arise from the use of the website and the transactions carried out through this are the Courts of Athens.

Products Market / Checkout

The relevant product and checkout can be done through the www.govoip.gr website by completing the order form, or by telephone at the following numbers listed on the website. The order is considered valid if the client has received a confirmation e-mail to an e-mail address that has been stated in the order form. Any errors in filling the order form will be corrected by telephone within 24 hours. The payment order is made by bank transfer or via PayPal account. Payment is due prior to shipment of the product as well as if the delivery of the product is made with carrier outside Athens. The "free delivery" refers to goods worth more than 300,00 EUR (excluding VAT). For anything else required telephoning the company.

Prices on the company's website do not include VAT. At checkout selected and VAT attributable added. These values ​​relate to the quantities available, while www.govoip.gr reserves the right to modify the description and the prices of its products without prior notice, however, bound by the fulfillment of your order to send the products ordered by features and prices posted on its website at the time of order.

If it is impossible to execute an order www.govoip.gr has the right to withdraw and not to fulfill it, and if already paid the price, refundable deposit to your bank account.